Melissa Hall joined Lipscomb & Ligon Benefits as an Account Manager in September, 2014, having over 15 years of experience working in various positions within the benefits industry.
Melissa began her career while working for specialty providers in the Insurance and Billing Departments where she learned the art of clarifying contract language related to claims and the inner workings of various benefit programs. Managing provider billing lead Melissa into Office Management and later moved up to Human Resources. As HR, Melissa fine-tuned her skills by administering a variety benefit plans including Medical, Dental, Vision, Life, Disability, Workers Compensation, Employee Assistance Program, and 401K plans. In 2005, Melissa transferred her experience from the Provider and Employer perspective to the Agency side, allowing her to focus on managing the interests of multiple clients and their specific group benefit needs.
Melissa is best known for excellent customer service and communication skills. Her ability to multi-task with a sense of urgency, tenacity, and meticulousness continue to serve as a valuable resource to clients.
Melissa attended Abilene Christian University in Abilene, TX and has been licensed since 2007 as a General Lines Agent.